Welcome to GFT Help Customer Support

If you have a transaction on your billing statement that has led you to this page, your account was charged for one of our Tea products. The "descriptor" or "merchant name" shown on your statement is not the same as the name of the website the purchase was made through. We are here to assist you whether you did not recieve your order or have concerns over charges or any other related inquiries.

If you are unsure about the details of your order, you can always call our Toll-Free Number (US and Canada), or email us at support@gfthelp.com. All of these methods are available to you 24 hours a day, every day.

Chargebacks or Disputes

Charging back a transaction is time consuming and unnecessary as we are here to ensure you can easily and efficiently contact us with your concerns. We offer support 24 hours a day, 7 days a week and 365 days a year via phone, live chat or email.

Please understand that if you do choose to file a chargeback, it is our policy to prohibit you from placing an order on any site we own or operate in the future.